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Conversation Update Label

Protocol

POST

URL

https://(subdomain).helpmonks.com/api/v1/conversation/label

Parameters

Name Required Value Comment
id Yes ObjectId of the conversation to update
label Yes An array of labels
replace No Replace or append the labels true or false / if false will append labels. Default is false.

The available fields are documented in the Conversation Data Model. Refer to the Query syntax documentation on how to query against your records

Example

{ 
    "id" : "569ed97edfeec6ccffb6c2ec",
    "label" : ["SLA"],
    "replace" : true
}

Returned data

Please refer to the Conversation Data Model to see the data structure being returned