Conversation Update Label
Protocol
POST
URL
https://api.helpmonks.com/api/v1/conversation/label
Parameters
Name | Required | Value | Comment |
---|---|---|---|
id | Yes | ObjectId of the conversation to update | |
label | Yes | An array of labels | |
replace | No | Replace or append the labels | true or false / if false will append labels. Default is false. |
The available fields are documented in the Conversation Data Model. Refer to the Query syntax documentation on how to query against your records
Example
{
"id" : "569ed97edfeec6ccffb6c2ec",
"label" : ["SLA"],
"replace" : true
}
Returned data
Please refer to the Conversation Data Model to see the data structure being returned